Keys & Data Storage
When handling keys, our system logs each individual set, when they are collected and again when they leave our team. We also have a safe storage policy so we can hold onto keys between tenancies when required.
We keep all our reports for 6 years and due to the personal data held within, we always protect you by restricting who we pass details onto. We will only provide reports to the party who instructed the report to be complete, also tenant or landlords when provided with security details.
A £50 Fee applies per report recovered from hard storage. RM Property Services reserves the right to enter reports into hard storage reports at anytime after 30 days from completion.
Online Storage System
If you are an agent, or have multiple properties and require access to your history of reports, we can provide you with a secure online portal. Once setup, you can login anytime and access your reports, see when reports are signed and even opened by tenants! Please contact us for further details.